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FQA

WHEN WILL MY ORDER SHIP?
After your payment is verified, it takes up to 48 hours to process and ship your order.

SHIPPING CHARGES & TIMES
United States – USPS (2 – 15 days) Free
International – Regular Post (10 – 30 days) Free

HOW CAN I TRACK MY ORDER?
Once the order has been dispatched you will receive an email with a tracking number. You can then track it using “Track My Order” feature in the main menu.

CAN I CHANGE OR CANCEL MY ORDER?
If you wish to change or cancel your order, you may do so in the first 24 hours after placing your order. If you wish to do that, please contact us immediately using the from provided.

HOW CAN I CONTACT ISLANDKALIMBAS?
You can email us on  customercare@iecopros.com at any time, or use the contact form provided in the main menu.

IS MY PERSONAL INFORMATION SAFE WITH YOU?
Yes. We take your privacy seriously. For more info please read our Privacy Policy. We use high-level SSL (Secure Sockets Laye) encryption technology which is the most advanced security measure currently available for online transactions. iECO does not store your personal credit card information on our servers.